Lab- Client Services Tech
Provides clerical and customer satisfaction services in the Clinical Laboratory. Performs accurate client registrations, insurance verification, accurately orders tests from requisitions, faxes reports, takes messages, handles problem requisitions, takes calls from clients and helps handle problems. Reports to the Laboratory Client Services Operations Supervisor.
High school diploma or equivalent preferred. Secretarial and customer service experience, preferably in healthcare
Answering telephones and inputting data into computer system.
Machine skills include: fax, personal computer, photocopier, scanner, and laboratory information system.
Ability to type 45 words per minute.
Professional customer focused attitude.
Willingness to help others.